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Jefferson Community College Website

Institutional Technology (IT)

Useful Information

myJCCmyJCC BlackboardBlackboard SOARSOAR
Password ResetPassword Reset First Time UsersFirst Time Users Protecting YourselfProtecting Yourself
Wireless NetworksWireless Networks Acceptable Use PolicyAcceptable Use Policy Hours of OperationHours of Operation
CannonMail/SkyDriveCannonMail/SkyDrive JCC ComputersJCC Computers Mobile ApplicationsMobile Applications



Institutional Technology is responsible for all technology used on campus. In addition to computers and software, this includes:

  • Phone System
  • Campus Networks (wired and wireless)
  • Audio/Visual Technology
  • College Website
  • Computer Classrooms
  • Web Applications such as myJCC, CannonMail, SOAR, and Blackboard

If you are registered for at least one credit course, you will have access to myJCC (the campus portal), CannonMail (email), the campus computers, the wireless network, the library online databases and Blackboard. myJCC is a brand new and an exciting application. Once logged in to myJCC, you can automatically access SOAR, CannonMail and Blackboard.  

IT services include:

  • Providing wireless network access for your laptop or mobile device
  • Access to the Open Computer Lab (room 6-204) and offering basic assistance in using the available equipment and software
  • Offering assistance with technology used in your coursework
  • Providing login assistance with applications such as myJCC, SOAR, CannonMail, Blackboard and the campus computers. 

You must show your SUNYcard if requesting assistance in person. If calling or using email the student helpdesk, be prepared to provide your J#, birthdate, phone #, and other info to help prove identity.

Computer Requirements

Students entering specific programs are required to purchase or lease a professional microcomputer system for home use that meets department defined minimum specifications.

Location/Contact Information

Rooms 5-001 and 5-004

Student/Faculty/Staff HelpDesk 315-786-6511