Notice:
Nov. 25, 2014:  

In recognition of the Thanksgiving holiday, all Jefferson Community College offices will close at 3:00 p.m. on Wednesday, November 26, 2014.

Exam Proctoring Guidelines and Procedures: Non-JCC Students

The Melvil Dewey Library currently provides free exam proctoring as a courtesy for area students who are taking online or distance education courses from other educational institutions. The following guidelines outline the responsibilities of the student and the library staff as well as the procedures used in proctoring exams.

Exam proctoring  is by appointment only and exams are given only during one of the regularly scheduled proctoring sessions. Due to limited space, we cannot administer exams to more than 2 students per exam session. Therefore, we cannot accommodate students who walk in without having a confirmed exam appointment.

Exam sessions are on Monday afternoons from 1 p.m. to 4 p.m.  and Friday mornings from 9 a.m. to 12 noon. We cannot accommodate lengthy exams that run over these time frames (3 hours).

There are three library staff members who may proctor these exams. Their names, job titles, and contact information is found at the end of this document. Proctor approval must be granted for all three staff members.

Guidelines:

  • JCC Library staff must receive authorization to proctor exams directly from the student’s instructor/school (by email, USPS mail, or telephone) before any exams will be given. No exam will be given without prior approval.
  • The library staff cannot provide constant supervision throughout exams, nor can a completely noise-free environment in which to take exams be guaranteed.
  • JCC does not charge any fees for proctoring. Fees charged by the institution issuing the exam must be completed by the student and instructor/school before the exam. JCC Library staff cannot handle checks, cash or credit/debit card transactions.
  • Currently, students taking placement exams for their schools cannot take Jefferson Community College’s Accuplacer placement exams. Proctors must be given access to the student’s school’s placement exams (either guest login information if exam is web-based, or a print version via mail/email).
  • JCC Library staff cannot accommodate last minute exam requests. Appointments must be made at least 1 week in advance to ensure that an exam room is available and that all necessary exam information is received before the appointment.
  • Students must contact JCC library staff a few days before their scheduled exam to verify that the required exam or exam login information has been received and to confirm their name is on the roster for the requested exam session. See contact information at the end of this document.
  • JCC Library staff does not have the ability to download special software on college-owned computers for exams. Regular web-based exams (ex. Blackboard) and paper/pencil exams are the only types of exams that we are able to accommodate.
  • Students may not use their own devices to take exams as we cannot give them network access.
  • All students are required to show a government issued picture I.D. upon arrival for their exam (some acceptable forms of I.D. include driver’s license, military I.D., sheriff’s department I.D. card) Identification cards without a picture on them are not acceptable forms of I.D.  No exam will be given without proper identification.
  • Students should arrive about 5 minutes early to have their I.D.s checked and get logged into their school website if the exam is web-based. Exams will begin as soon as the proctor enters the appropriate information to allow the student access to their exam.
  • Students will not be allowed to keep books, backpacks, purses, cell phones, and other personal items with them during the exam unless the student’s instructor/school specifies that such items are allowed or needed. These items must be left in an area specified by the exam proctor. All cell phones will be turned off for the duration of the exam.
  • Any behavior observed that constitutes cheating or is deemed suspicious will be immediately reported to the student’s instructor/school before the student finishes the exam. This includes use of unauthorized electronic devices, books, papers, notes on arms, hands or clothing, and being on websites other than the exam site.
  • Students will be issued a set amount of blank “scratch paper” for the exam if needed. All scratch paper will be collected and counted at the end of the exam. Students may not keep any scratch paper or take any out of the exam room. Any missing scratch paper will be reported to their instructor/school.
  • The student is responsible for contacting the proctor if they are going to be late.
  • Because exam room availability is limited to the regularly scheduled 3 hour time blocks on Mondays and Fridays, students who arrive for their exam appointments late may not be able to have the entire time allotted for their exam. For example, if a student arrives 2 hours late for their 3 hour exam, they will only get the remaining hour to take their exam.
  • Exams taken on paper can be faxed, scanned and emailed, or mailed (via US Postal Service unless other arrangements are made) back to the student’s school. The student is responsible for all postage and envelopes needed to mail paper exams and these must be provided when they arrive to take the exam. JCC will not provide postage or envelopes and exams will not be mailed without them.
  • The library staff is responsible for mailing the completed paper exam if required. For the Monday afternoon session, the exam will go in the out-going mail on the next business day.  If the exam is taken during the Friday morning session, then the exam will go out in the mail on the next business day the college is open.
  • The library is not responsible or liable for any computer or internet connectivity problems that may occur during web-based exams. The exam proctor will contact the student’s instructor/school as soon as possible if any issues arise with our computers or internet connection, or if there are any interruptions that are out of the student’s or proctor’s control (ex. fire drills, power outages, etc.)

 

Contact Information:

Renee Elliott
Library Circulation Coordinator/Clerk
Phone: 315-786-6599
relliott@sunyjefferson.edu

Cyndie Sloan
Media Center Clerk
Phone: 315-786-6575
csloan@sunyjefferson.edu

Rose Hare
Technical Services/Interlibrary Loan
Phone: 315-786-2406
rhare@sunyjefferson.edu

Library fax number: 315-788-0716

Library Mailing Address

Melvil Dewey Library
Jefferson Community College
1220 Coffeen Street
Watertown, NY  13601