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Office Technologies - Medical A.A.S.

The Program (HEGIS Code 5005)

This program is designed to prepare students to provide administrative and clerical support within a healthcare setting. A growing number of medical administrative assistants share in managerial and human resource responsibilities. Students will take courses in medical terminology, healthcare documentation and medical office procedures to include billing and coding.  Topics in medical ethics, bookkeeping, medical insurance and claims processing, coding, and policies and procedures are also covered. Students will use current computer software to process medical documents, simulate scheduling of patients, insurance/billing data entry, and recordkeeping in health offices. Through this Office Technologies program, students can obtain marketable skills applicable to various careers and industries, as well as cognitive skills transferable to other colleges, employment situations, and life experience.

In addition to acquiring a high degree of proficiency in basic office/administrative, computer, communication skills, the student is required to complete at least twenty-one credit hours of liberal arts courses, and will have an opportunity to complete an internship. For some graduates, the Office Technologies program has been a stepping stone to managerial positions; for others, it has provided the necessary course work to permit transfer to a four-year business and/or health care management program.

Learning Outcomes

Students graduating from the Office Technologies-Medical A.A.S. program will:

  • Demonstrate the ability to keyboard in correct form business correspondence, which includes letters, interoffice memos, forms, reports, and tables.
  • Demonstrate utilization of a variety of prevailing Microsoft Office applications such as Word, PowerPoint, Excel, Access, Publisher, and Outlook.
  • Identify, spell, and define medically-related terminology such as diagnoses, surgical procedures, and diagnostic procedures common to the anatomical systems.
  • Develop job readiness skills that include preparing a resume and cover letter, completing an application and communicating effectively in a job interview.
  • Demonstrate the ability to transcribe voice recorded dictation as well as proofread reports with a high degree of accuracy.
  • Demonstrate the ability to look up diagnostic and procedural codes using CPT and ICD manuals.

Career Opportunities

The Medical A.A.S. degree program prepares students for employment in private clinics, group practices, hospitals, nursing homes, therapy centers, research institutions, public health institutions, insurance companies, or for employment wherever a knowledge of medical terminology, professional procedures and ethics are required. Duties may include bookkeeping, billing, scheduling appointments, processing insurance claims, ordering laboratory tests and supplies, receiving, interviewing, and instructing patients, as well as general/administrative office responsibilities. It also provides the student with excellent preparation for secretarial positions in any business.

Transfer Opportunities

Although the program is designed to prepare graduates to enter the workforce after completing the Associate degree, many of our graduates choose to pursue a baccalaureate degree. Jefferson has partnered with some select academic institutions and developed agreements that help students transfer smoothly to specific baccalaureate programs.

Currently, Bryant & Stratton College has a partnership with the Jefferson Higher Education Center to provide a bachelor’s degree in Health Services Administration. The program is structured to allow students to complete virtually all coursework on the JCC campus and online.  

Also, a formal agreement exists with Jefferson-Lewis BOCES to offer credit for an Office Technology course: OFC 245 Medical Terminology.

Please note that a majority of these courses can be completed 100% online.


Degree Requirements (Effective Fall 2014)
Credit Hours
Office Technologies Core Requirements (17 Credit Hours)  
OFC 122: Intermediate Keyboarding* 2
OFC 126: Business Communications   3
OFC 211: Administrative Software Applications 3
OFC 222: Integrated Business Applications 3
OFC 226: Administrative Correspondence 3
OFC 275: Office Technologies Internship  3
Medical Core Requirements (9 Credit Hours)  
OFC 245: Medical Terminology  3
OFC 246: Medical Terminology and Transcription  3
OFC 248: Medical Office Technology  3
Business Core Requirements (15 Credit Hours)  
ACC 100: Office Accounting or ACC 101: Accounting Principles 1 3
BUS 116: Applied Business Mathematics**  3
BUS 125: Managing Information in the Workplace 3
BUS 160: Spreadsheet Applications 3
Business/CIS Elective (Chosen from ACC, BUS, CIS, ECO and OFC)*** 3
Liberal Arts/Math & Sciences Requirements (21 Credit Hours)  
ENG 101: Research and Composition  3
Liberal Arts Electives 6
Science Elective 3
Science or Math Elective    3
Social Science Elective 3
STA 151: Public Speaking or STA 161: Interpersonal Communication 3

Advising Notes:
* In order to meet the requirements for OFC 122, Intermediate Keyboarding, students must have completed OFC 121, Beginning Keyboarding, or pass a proficiency exam. The proficiency exam will be scheduled by the Business Department prior to the beginning of classes each semester. Students will be required to pass a timed writing and complete a variety of business documents using Microsoft Word. For more information, contact Stephanie Pierce, Assistant Professor of Office Technologies at (315) 786-6588 or

** May substitute appropriate mathematics course.

*** Students must take OFC 157: Professional Development Seminar (1-credit) in the semester prior to their internship. This course, along with OFC 121: Beginning Keyboarding (2 credits) will fulfill this elective.

Note: Students planning to transfer to a SUNY school are encouraged to meet with their advisor to review appropriate selection of General Education courses. Transfer students should select one Natural Sciences elective, one Mathematics elective, and one Social Science elective from the approved General Education course listing. In addition, students should use the two Liberal Arts electives to select courses from two different categories under the remaining General Education requirements: American History, Western Civilization, Other World Civilizations, the Arts, and/or Foreign Language.


For More Information

Stephanie Pierce, Assistant Professor of Office Technologies

Application and Admissions Information
Office of Admissions
315-786-2277 or Toll Free 1-888-435-6522