Continuing Education
Workshops & Seminars for Professional Growth
TECHNOLOGY | PRACTICAL LEARNING
To learn more about specific workshops or to register, call JCC Continuing Education at 315-786-2438 or complete and fax the registration form. Don’t wait to register - Jefferson will cancel workshops with insufficient enrollment five days prior to the scheduled start date. Members of CSEA, AUSA, Greater Watertown North Country Chamber of Commerce, the Greater Watertown Jaycees, and JCC Alumni Association are entitled to a $5.00 discount off any non-credit workshop. A membership card must be presented at time of registration.
Learn something new through this series of workshops and apply it toward your career portfolio and strengthen your marketability!
Legal issues for Small Business (E/SB)
This course provides the participant with legal issues that an entrepreneur will experience in starting or in operating a small business. Some of the legal issues that will be studied in this course are: choosing a business organization, zoning approval, licensing and permits, tax implications, small business contracts, and small business buyouts. The participant will also study the legal requirements of small-claims court action. Workshop participants may attend as few as four sessions. (CED 189 701)
Instructor:
Larry Covell / Cost: $208
Tuesday’s & Thursday’s, August 31 through December 7, 2009/ 9:30 – 10:50 am
*ESB CORE* Creating a Business Plan
This non-credit workshop guides participants through the process of writing a business plan for a small business or new venture. Participants will research, develop, and write detailed business plans, which can be used to create successful businesses. This is a 15 week commitment. Required software for the workshop is Business Plan Pro by Palo Alto Software http://www.paloalto.com/business_plan_software/index_b.cfm. This workshop can be taken on its own or put toward the Entrepreneurship and Small Business certificate offered through the Continuing Education Division. (CED 558 701)
Instructor:
Brian Murray / Cost: $208
Mondays, August 31 - December 7, 2009 / 4:00 – 5:20 pm
SHRM Pre-Certification Course (Work NOW)
This pre-certification course prepares you for the Human Resources Certification Institute’s National Exam for the Professional in Human Resources (PHR) or Senior Professional in Resources (SPHR) certification. This course is also appropriate for human resource staff looking for career advancement, human resource employees with limited work experience, employee benefits personnel, employee relations managers, training directors, and managers seeking skills enhancement. The cost includes the cost of the SHRM Learning Systems modules/workbook and mastery tests. It does NOT include the PHR or SPHR certification. Registration is limited. (CED 667 701)
Instructor:
Mary Lu Moriarty, SPHR / Cost: $900
Tuesdays, September 1 through November 24, 2009 / 5:30 -8:30 pm
Work NOW Essentials
Work NOW essentials is your first step toward a Work NOW certificate. In this 12 hour workshop you’ll learn how to write a cover letter, resume and how to outperform your competition in a job interview. This certificate is approved as a High Demand Job Preparation. Talk to a WorkPlace advisor to see if you qualify for funding toward tuition. Prerequisite: Participants must complete a free WorkPlace assessment workshop prior to beginning the Work Now certificate program. Workshop participants choice one set of Tuesday/Thursdays workshop that work well for your schedule. (CED 187 701, 702, 703, 704)
Instructor: TBA / Cost: $120
Tuesdays/Thursdays
September 15, 17, 22, 24
OR
October 13, 15, 20, 22
OR
November 10, 12, 17, 19
OR
December 8, 10, 15, 17/ 4:00 -7:00 pm
Successful Arts & Crafts Marketing (E/SB)
Are you ready to turn your hobby into a money maker or do you want to find new markets for your existing business? Tom Roberts has 30 years of experience in making and selling arts and crafts. He’ll walk you through the financial side of owning your own business and focus on how to market your arts or crafts to the public. Topics of discussion include, but are not limited to: market types, finding a market, show etiquette, display methods, contracts, and advertising.
(CED 578 701)
Instructor:
Tom Roberts / Cost: $35
Tuesday, September 15, 2009 / 1:00 – 4:00 pm
Communication in the Workplace (Work NOW)
This workshop is for employees and managers at all levels. If you want to increase performance, productivity, effectiveness and moral in the workplace, communication is key. This workshop helps participants analyze how men and women misunderstand and misinterpret each other in the workplace. The workshop will help employees and managers reduce unnecessary conflict and frustration. Participants will leave with tools that help promote teamwork and enhance working relationships. The goal of the workshop is to provide a greater awareness of the different characteristics each worker possesses and how to capitalize on those differences to build a cohesive, user-friendly workplace. Of most importance, workshop participants will learn how to use communication techniques to help build trust and respect in the workplace. (CED 582 701)
Instructor:
Mary Curcio / Cost: $50
Monday, September 21, 2009 / 5:30 – 7:30 pm
Stress Management Skills (Work NOW)
Are you quick to resort to bickering or fighting to solve problems? Learn the signs of stress and the effect it can have on the body and mind. Learn how to reframe irrational beliefs that often cue stress at school, work or home. Also, learn self-counseling skills and positive self-talk as well as how to communicate compassionately with others in a variety of contexts. (CED 117 701)
Instructor:
Todd Bettinger / Cost: $35
Monday & Tuesday, September 28 & 29, 2009/ 5:30 – 7:30 pm
Me and My Aging Parent – The Financial Future (E/SB)
One of the most difficult situations an individual can face is dealing with the incapacity, disability and long term care of a parent. Along with the emotional aspects of dealing with these situations, there are a myriad of financial considerations. The goal of this workshop is to provide an overview of these considerations and the role that financial planning plays in addressing them. Topics that will be covered include managing assets during incapacity, personal and medical care decision making, options for long term care and paying for long term care. The role of private insurance, Medicare, Medicaid and long term care insurance as sources of funding for long term care will be discussed. (CED 556 701)
Instructor:
William E. Pedrick, CLTC / Cost: $55
Monday & Wednesday, September 28 & 30, 2009/ 6:00 – 9:00 pm
Civility in the Workplace (Work NOW)
Civility in the workplace is like “The Emperor’s Clothes”. The lack of civility exists in the workplace, but no one is willing to talk about it. We all experience the person we need to go to for help but we are afraid to because of how we will be treated. Civility is not about being nice or sickly sweet. It is about making the workplace (office) a better place and a place that employees enjoy working at. A civil office is a safe place to work and play. Civility fosters a workplace of openness and inclusion which allows organizations to do well and be more productive. The civil workplace also promotes good customer relations since the quality of service is improved with happy employees. A civil culture promotes employee loyalty and trust. With the growing threat of the economy, there are things you can do to help improve the economics of your business. Civility in the workplace will increase creativity, decrease absenteeism, decrease wasted time, and increase productivity. (CED 177 701)
Instructor:
Mary Curcio / Cost: $50
Monday, September 28, 2009/ 5:30 – 7:30 pm
ServSafe Certification (Work NOW)
JCC is offers a one day 8-hour course to make it easier for you to prepare for the certification test! This 8-hour workshop will prepare your restaurant operation to meet the new state mandated training requirements for foodservice personnel. This workshop will empower employees with the knowledge and skills they need to prepare and serve foods safely. The tuition covers the cost of the ServSafe Essentials textbook, exam, and proctoring of the exam. Each class is limited to 10 participants. The test is taken during the final 90-minutes of the course. (CED 296 701)
Instructor:Pope Vickers/ Cost: $165 / $75 (Exam Only)
Monday, October 5, 2009/ 9:00 am – 5:00 pm / 3:30 – 5:00 pm (Exam Only)
Customer Service through Empowerment (Work NOW)
This seminar features an educational approach to enhance self esteem at work through customer service. Learn basic principles that have a consistent track record of success which will enable participants to have personal buy-in and commitment to their own ability to give effective customer service. This course will empower participants to view the customer service relationship from both sides of the equation and stresses key elements that work. This is a 3-hour workshop that is open to the public. (CED 178 701)
Instructor:
Dave Johnson / Cost: $35
Monday, October 5, 2009/ 1:00 – 4:00 pm
Marketing Your Business Online (E/SB & Work NOW)
Learn how to market your business online using tried and true marketing methods. Participants can relate and discuss use of these ideas for their own Web site. Establish a store on eBay, register sales, and track trends. The SBDC will discuss the need forbusiness planningand marketing techniques. Linda Morrison, a certified eBay instructor, will address eBay specific information. Participants will learn the tools needed to sell products over the Web. (CED 545 701)
Instructor:
Linda Morrison / Cost: $65
Wednesdays, October 14, 21, 28, 2009/ 6:00 – 9:00 pm
Character and Integrity in the Workplace (Work NOW)
Character and integrity are needed in any workplace. Research shows that “we expect people to behave in a certain way when they come to work” but unless the expectations are written in a code of ethics, the behavior of adults and the expectations of adults are incongruous. With economics as they are and stress as it is, character and integrity are needed. Research documents that ethical behavior improves the working culture, especially when a code of ethics is clearly documented for all employees. Integrity at work builds trusts, builds working relationships, increases profits, decreases absenteeism and improves communication. So how do you show up at work? What kind of workplace behaviors do you participate in that may or may not add to the culture of your workplace? Do you operate out of respect or rigidity? In this day of corruption, personal integrity is possible in systemic corruption. The golden rule works when we remember to practice it. Studies show that 50 percent of workers report seeing specific ethical and policy violations at work. It’s time to know what integrity at the workplace looks like. (CED 176 701)
Instructor:
Mary Curcio / Cost: $50
Monday, October 19, 2009/ 5:30 – 7:30 pm
Guerrilla Marketing (E/SB)
What is guerilla marketing? It's a low-cost yet highly effective technique to bring new customers into your small business, and keep old customers coming back. We'll discuss a variety of methods that other companies have used to increase their revenues without huge investments in advertising. By the end of the class, you'll have a couple of ideas to take back to your business to try out! This workshop is offered in partnership with the Small Business Development Center. (CED 536 701)
Instructor:
Sarah O’Connell / Cost: $40
Tuesday, October 20, 2009/ 6:00 – 9:00 pm
Interview Skills (Work NOW)
This workshop is for the person who wants to brush-up on their interviewing skills, or for the person that is re-entering the workforce. Participants will learn the basics of interviewing for a job in this one day three hour workshop. (CED 145 701)
Instructor:
Gabrielle Hermanson / Cost: $30
Thursday, October 22, 2009/ 5:00 – 8:00 pm
Emotional Intelligence in the Workplace (Work NOW)
Many of your staff comes to work and upon entering the workplace they leave their mind and hearts in the car. They are disengaged and go about their day’s work with little emotional involvement. According to the latest research, only three out of ten people are using their hearts and minds at work. They are passionate, but what about the other seven? What happens to a workplace that engages ten out of ten people where they are all using their hearts and minds at work? This workshop will look at the work of Daniel Goleman and “How Working with Emotional Intelligence” will dramatically change your school. According to Mr. Goleman, there is a new way to measure intelligence. According to the presenter, if each person is cognizant of their emotional intelligence, they will become passionate as they learn about the assets they have to offer their workplace. Come and see how being cognizant of your own emotional intelligence level will help you transform your business. See how respect, honor, caring and “smart hearts” will accomplish much more than ever. (CED 174 701)
Instructor:
Mary Curcio / Cost: $50
Monday, October 26, 2009/ 5:30 – 7:30 pm
Basic Business Start-up (E/SB)
Have you always felt you were meant to have your own business, but you didn't know where to start? Determine if you are entrepreneurial and if so, what kind of an entrepreneur you are. Then investigate what type of business suits you the best. This course is a great way to prepare for BUS 150: Introduction to Entrepreneurship. This workshop is offered in partnership with the Small Business Development Center. (CED 118 701)
Instructor:
Robin Stephenson / Cost: $50
Monday, October 26, 2009/ 5:30 – 7:30 pm
Become a Notary Public (Work NOW)
Do you want to apply for appointment as a New York State Notary Public? This workshop will help you to prepare. The cost of text materials is included. Attendees do not have to attend both seminars. This is aseminar to prepare individuals for the NY State notary public exam. The instructor expects to have those dates for distribution at the class. (CED 453 701)
Instructor:
Nicholas Tulve / Cost: $75
Wednesday, November 4, 2009/ 6:00 – 9:30 pm
Intro to Financial Statements (E/SB & Work NOW)
What is a profit-loss statement? Just how important is the balance sheet? Need a basic understanding of financial statements for the workplace and home budgeting? This non-credit workshop will cover practical and simple accounting fundamentals, generally accepted accounting principles, and analysis of basic Financial Statements for budgeting. (CED 554 701)
Instructor:
John T. Gould / Cost: $40
Thursday, November 5, 2009/ 6:00 – 9:00 pm
Business Check Up: How healthy is your business? (E/SB)
This course is designed to help existing small business owners evaluate the overall “health” of their business. Topics to be discussed will include: operations, financial systems, vendor relationships, customer service, banking dynamics, and exit strategies. The goal of the course is for participants to gain a better understanding of their strengths and weaknesses operating their business and develop strategies to improve and maintain their business health. (CED 580 701)
Instructor:
Peter Whitmore / Cost: $45
Monday, November 9, 2009/ 4:00 – 7:00 pm
Basics of Grant Writing (E/SB)
Looking for external funding? This workshop will teach participants how to research and write winning grant proposals. Elements of the workshop include; introduction to grant databases, developing a strong needs statement, narrative construction, budget design and securing project letters of commitment and support.(CED 152 701)
Instructor:
JoAnne Rhubart / Cost: $50
Mondays, November 9 through November 16, 2009/ 6:00 – 9:00 pm
Conflict Management & Team Building (Work NOW)
Participants will learn the key to maintaining a well-balanced workplace environment by helping individuals understand their own and others’ behavior in conflict, and providing them with the problem-solving skills needed to manage adversity in any team-based situation. Learn all the valuable skills and techniques needed for individuals to perform and be part of a team. Overcome the causes of team conflict, coordinate team efforts to reach a common goal, resolve team problems and much more. Use these skills in school or work teams to remedy nearly any problem and learn how to help team members set aside their differences and work together as one. (CED 147 701)
Instructor:
Todd Bettinger / Cost: $50
Tuesdays, November 10 & 17, 2009/ 2:00 – 5:00 pm
Show Me the Money! (E/SB)
This workshop is intended for existing and new small business entrepreneurs. Eliminate the mystery and confusion about securing business financing! Discover methods to obtain cash for your business needs, expansion or start-up! Learn what the qualifications are for special funding programs; the real story about grants; and what does a credit score mean. Cash management will also be discussed. (CED 184 701)
Instructor:
Ann Durant / Cost: $40
Tuesday, November 10, 2009/ 6:00 – 9:00 pm
Introduction to Franchising - Franchising vs. Independent Entrepreneur (E/SB)
This workshop is designed to illustrate pros and cons of entering a franchise relationship versus an independent business start-up. Topics will include the FDD (Franchise Disclosure Document), the franchisor – franchisee relationship and discussions whether or not your business might have franchise potential. This course should be very valuable to anyone who is seriously considering investing in a franchise concept. (CED 579 701)
Instructor:
Peter Whitmore / Cost: $40
Friday, December 4, 2009/ 4:00 – 7:00 pm
Performance Evaluation Basics (Work NOW)
The performance evaluation provides an opportunity to provide feedback to staff members and managers about job effectiveness and career development. The performance review is intended to be a fair and balanced assessment of an employee's contribution to the organization. Learn how to navigate the yearly process, put your best foot forward, and learn from constructive criticisms. (CED 560 701)
Instructor:
Jill Bettinger / Cost: $25
Monday, December 7, 2009/ 9:00 – 11:00 am
Communicate with Tact and Skill (Work NOW)
Gain the critical communication skills needed to improve communication for a lifetime of success. Participants will learn the powerful techniques and strategies to enhance communication skills. Express ideas and communicate confidently and capably one on one and in group settings, project a confident image with surefire credibility boosters, use diplomatic techniques to deal with tough situations, and gain information with targeted listening skills. (CED 185 701)
Instructor:
Evelyn Carson / Cost: $40
Wednesday, December 9, 2009/ 1:00 – 4:00 pm
TheCourse™ (Work NOW)
TheCourse teaches the core competencies of project management. It covers the five process groups and nine knowledge areas of PMBOK, the PMP code of ethics and professional conduct, and a review of general management topics that are in the PMP examination. Project management is an evolving profession, and employers are increasingly requiring that their project managers be certified. The online edition of TheCourse is the curriculum of choice of an increasing number of colleges and universities across the United States. It is Java/browser-driven, multi-media, consisting of 650 web pages with voice plus some four dozen related linked papers. It can be started at any time and taken at the student's pace. Course materials for TheCourse ™ include PMI's Guide to the Project Management Body of Knowledge 4th Edition (PMBOK®), workbooks tailored for TheCourse, and TheTest™, a Test Engine containing 1,000 exam-like questions, to download and use on your own Intel-based computer. Participants register through Continuing Education and receive training through TheCourse. (CED 175 701) To learn more about TheCourse: www.TheCourse.us
Cost: $900
Certified Personal Trainer Prep Course (Work NOW)
Prepare to take the examination for a nationally recognized Certified Personal Trainer (CPT) Certification provided through the National Council on Strength and Fitness (NCSF) Board for Certification. The course bridges the gap between exercise science related coursework and the practical application skills required for personal training. Learn how to properly screen and evaluate clients for safe participation in an exercise program; design and implement exercise prescriptions for multiple populations for successful goal attainment; and, proficiently supervise clients. The registration fee includes the textbook, study guide, reference guide, CD-ROM and DVD, cost of the exam, certificate of completion and a 1-year membership to NCSF. (CED 136 701)
Instructor: TBA / Cost: $700
Learn a new computer skill through this series of workshops.
Learn how to use your Digital Camera!
This workshop will introduce you to the very basics in transferring your pictures from the digital camera to the PC where they can then be shared with others. You will learn: How to attach pictures to emails, post them on individual sites and How to crop or resize those pictures. Please bring to this workshop your camera with a USB Connection and cables; or SD cards and card readers. Photos on a CD or thumb drive are also highly recommended. (CED 052 701)
Instructor: Gregory McBroom / Cost: $20
Tuesday, June 30, 2009/ 1:00 – 3:00 pm
Intro to Microsoft Publisher 2007
Learn the basics of desktop publishing using Microsoft Publisher. See how this application can be used to create flyers, brochures, cards and a multitude of other published projects. Create from its various templates or start from scratch with your own imaginative project. (Note: the use of a Pen/Thumb drive is highly recommended but not required). (CED 017 701)
Instructor: Gregory McBroom / Cost: $40
Tuesday, July 14, 2009 / 1:00 – 3:00 pm
Intro to Access (Work NOW)
Learn what an Access database is and how it works. Start with a step-by-step approach to creating a table then learn how to modify it. Learn how to use queries to get the information you need and how to create forms and reports for use in projects, papers, and at work. (CED 029 701)
Instructor:
Kathy Doe / Cost: $100
Wednesdays, September 9 – September 30, 2009 / 6:30 – 9:30 pm
Computer Basics Saturdays (Work NOW)
This workshop is designed for those without any computer experience. Learn the fundamentals of computer operation, the Internet, e-mail, basic letter creation and word processing, myths and reality about security, and choosing a computer. A bagged lunch is suggested. (CED 031 702)
Instructor:
Gregory S. McBroom / Cost: $90
Saturdays, October 3, through October 17, 2009 / 1:00 – 4:30 pm
Microsoft Publisher I (Work NOW)
Learn the basics of desktop publishing using Microsoft Publisher 2003. See how this application can be used to create flyers, brochures, cards and a multitude of other published projects. Create from its various templates or start from scratch with your own imaginative project. (Note: the use of a Pen/Thumb drive is highly recommended but not required). (CED 017 701)
Instructor: Gregory S. McBroom / Cost: $40
Wednesday, October 7, 2009 / 6:30 – 9:30 pm
Computer Basics (Work NOW)
This workshop is designed for those without any computer experience. Learn the fundamentals of computer operation, the Internet, e-mail, basic letter creation and word processing, myths and reality about security, and choosing a computer. A bagged lunch is suggested. (CED 031 701)
Instructor:
Kathy Doe / Cost: $90
Wednesdays, October 14 through October 28, 2009/ 1:00 – 4:30 pm
Intro to Word (Work NOW)
Not familiar with word processing? Are you ready to create a paper, letter, or memo? You’ll learn how to use Word to create a document that effectively and professionally represents what you want to say. In our computer lab you will work hands-on to familiarize yourself with the technology and to integrate specialized text, graphics and/or photos into your final creation. (CED 054 701)
Instructor: Kathy Doe / Cost: $50
Wednesday, October 14, 2009/ 6:30 – 9:30 pm
Intro to Excel 2007 (Work NOW)
Learn Microsoft Excel at an easy and understandable pace. Starting with the basics you’ll learn how to turn Excel into your most powerful productivity tool. You’ll learn many new ways to use this spreadsheet application to succeed in school and work situations. Create a database, learn sorting and alphabetizing. Learn how to create data filters, find records, password protect files, customize and toolbars. Move Excel worksheets to Word and Word documents to Excel. (CED 007 701)
Instructor:
Miyako Schanely / Cost: $100
Tuesdays, October 27 through November 17, 2009/ 6:30 – 9:30 pm
QuickBooks II (Work NOW)
Have you completed QuickBooks I and are ready to move on? This workshop is for you! You’ll delve into more detail such as: QuickBooks payroll features, using online banking, estimates and job costing, as well as importing and exporting data to outside programs. If you’ve completed our QuickBooks I workshop and still have the workbook you’ll receive a discount at registration. (Limit of 8 participants) (CED 037 701, 702)
Instructor:
TBA / Cost: $175 / $100 (Discounted)
Wednesdays, November 4 - December 2, 2009 / 6:30 – 8:30 pm
Intro to Power Point (Work NOW)
This non-credit workshop is for the person who wants to learn the skills necessary to harness the easy to use Microsoft PowerPoint software to make a presentation in class or at work. Emphasis is placed on learning the software vs. presentation skills. A thumb drive or pen drive is needed to save your work for this class. (CED 027 701)
Instructor:
Gregory S. McBroom / Cost: $25
Wednesday, December 2, 2009/ 6:30 – 9:30 pm
Search Engine Optimization (SEO) (Work NOW)
SEO is the task of fine tuning that can give an Internet web site a better chance of being listed favorably on search sites. In fact some web sites are making use of outdated practices that could actually harm their placement. Advance website design including on site and off site techniques will be covered. Tom Roberts has been doing coding sites and incorporating SEO for more than 14 years. Basic understanding of HTML coding is preferred but not required. (CED 067 701)
Instructor:
Tom Roberts / Cost: $55
Wednesday, December 9, 2009/ 1:00 – 4:00 pm
Basic English Skills (Work NOW)
Learn the foundation of English grammar and get an introduction to successful writing from sentence to paragraph level. Students will complete a variety of grammar drills, reading, and writing assignments designed to improve their command of Standard American English grammar, punctuation, usage, sentence structure, and paragraph development. This class is also a great way to refresh prior to assessment training. (CED 150 701)
Instructor:
Martha Papworth / Cost: $45
Tuesday/Thursday, October 6 & 8, 2009/ 6:00 – 9:00 pm
Basic Reading Skills (Work NOW)
This course will teach basic reading comprehension and vocabulary. Learn helpful tips and practices for better understanding of documents. This class is also a great way to refresh prior to assessment testing. (CED 143 701)
Instructor: Martha Papworth / Cost: $45
Tuesday/Thursday, October 13 & 15, 2009/ 6:00 – 9:00 pm
Basic Arithmetic Skills (Work NOW)
This course provides concentrated review of basic arithmetic skills. Topics include: operations with whole numbers, fractions, and decimals, ratios and proportions. This class is also a great way to refresh prior to assessment training. (CED 148 701)
Instructor:
Marc Davis / Cost: $45
Monday & Wednesday, November 2 & 4/ 4:00 – 7:00 pm