Ask a Librarian - Chat via Instant Messenger
Chat service is available during the spring and fall semester class schedule.
Monday - Thursday: 9:00am - 6:30pm (EST)
Friday: 9:00am - 4:30pm (EST)
Using “Instant Messenger” (IM) (Download free from the AOL Instant Messenger site), you can chat with a librarian. Once you install IM and register a screen name, you are ready to send a message to a librarian.
Our “Buddyname” is: LibraryJCC
Please note that this service cannot effectively deal with all kinds of needs. We may suggest a personal visit, email or phone call, if your questions require extensive interaction and analysis.
Ask a Librarian – Email
(reference@sunyjefferson.edu)
We make every effort to respond to emailed questions within 24 hours. Emails received on Saturday, Sunday and holidays will be answered the morning of the next day we are open.
Ask a Librarian - Phone
During hours of operation, call 315-786-2482
(or toll-free: 888-435-6522 and ask for the library).