Secretaries and office support staff perform clerical and organizational tasks for schools, business, legal firms, medical centers/offices and government agencies.  Duties include organizing files, taking messages, and use computer software to create correspondence, spread sheets, manage messages, make appointments, create reports and help schedule meetings.  These functions may be performed for individuals, like a business executive, government department head, school principal, or, may be performed as part of a team of office workers in a variety of settings.  Two specific examples of occupations in this field:

A medical secretary may be employed in private clinics, group practices, hospitals, nursing homes, therapy centers, research institutions, public health institutions, insurance companies, or for employment wherever knowledge of medical terminology, professional procedures and ethics are required. Duties may include bookkeeping, billing, scheduling appointments, processing insurance claims, ordering laboratory tests and supplies, receiving, interviewing, and instructing patients, as well as general/administrative office responsibilities. 

A legal secretary helps prepare legal documents such as summonses, motions, complaints, subpoenas, etc., under the supervision of an attorney or paralegal. They also assist in legal research by verifying quotes and citations found in legal briefs. 

Visit Secretaries and Administrative Assistants to learn more about Secretarial/Office Support: occupation description, interests, duties, skills, education/training, wages, job outlook, additional resources, similar jobs. 

How to begin your career path at Jefferson:

Jefferson Community College can help link you to a career in secretarial studies through its Associate in Applied Science degree in Office Technologies-Administrative Assistant.  Depending on their career goal, students might also look at Jefferson’s A.A.S. degree in Office Technologies-Medical.  Careers in Office Technology may include administrative assistant, office manager, executive secretary, and other administrative professional positions. A growing number of administrative assistants share in managerial and human resource responsibilities and handle computer applications for presentations, spreadsheets, and database management.  Students should work closely with their faculty advisor and transfer/career counselors when planning appropriate courses that fit their career goals.

Start at Jefferson/Transfer Opportunities:

Recommended Course Background

  • Business
  • Computer Applications
  • Computer Software
  • English language arts
  • Legal terminology/ procedures
  • Office Technology
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